FAQ

Click here to create a new account.

If your e-mail address is already in use, it means that you have an account with us from before. Then you can reset your password by clicking here .

To be able to do something, you must first be logged in. Log in first by clicking here .

When you are logged in, click on “My account” at the top of the page and select manage addresses .

If you want to correct a delivery address where you have already placed an order, we ask you to contact us on or [email protected] and we will help you further.

To delete your account with us, you need to contact our order department on [email protected] . We will then come and send a confirmation email to your e-mail address, this is to minimize the risk of incorrect deletion of account.

At the top of our website is the function ” Log in / create a new account “.

If it is not possible to log in, it may be because you have either entered incorrect account information or do not have an account with us.

If you do not get your password, you can reset the password via the link . If you are unable to reset your password, your account may have been automatically deleted due to inactivity. An account is automatically deleted after three years of inactivity.