Introduction is a service of Euro Trading Concept (ETC) which provide the functionality of its website subject to the following conditions. Please carefully read our website. By visiting or purchasing from ETC, you agree to accept and be bound by these conditions, which include other policies posted on this Site, as amended from time to time.

  1. Object of the contract

These general conditions of sale are intended to fix the contractual provisions between the Client and ETC and conditions applicable to all purchases made through the merchant site ETC. The acquisition of a good or service through this site implies a general acceptance by the customer of these terms and conditions.

  1. Characteristics of the items offered for sale

Items offered are those listed in the catalogue published on the site ETC. Each article is accompanied by a description provided by ETC. The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the offer, particularly with regard to color.

  1. Copyright

All content on our website (including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software) and the compilation of all content so used on this website is Property of ETC or its content suppliers and is protected by applicable copyright laws.

  1. Geographical area

The online sale of the articles presented in this site is for buyers who reside in the countries mentioned in the list of choice of place of delivery.

  1. Rates

The prices listed in the catalog are final prices in euros taking into account the VAT applicable on the date of the order; any rate change will be reflected in the price of items. ETC reserves the right to change prices at any time, being understood that the price appearing in the catalogue the day of the order will only apply to the Customer. The prices include order processing, transportation and shipping.

  1. Electronic Communications

When you visit or send e-mails to ETC, you communicate with ETC electronically. You consent to receive communications ETC electronically. ETC contact you by email or by posting notices on the site ETC. You agree that all conditions, agreements, notices, disclosures and other communications that are provided electronically satisfy any requirement that communications be in writing.

When you create an account on, you agree to receive newsletters and promotional content to your given email address. you can opt-out at any time by clicking “unsubscribe” at the end of the email.

  1. Controls

The customer places an order on the website “”. To buy one or more articles, you must follow this order process:

– Choice of items and adding to cart
– Contents Validation
– Identification of the website or on the registration form of identification which show all the data requested
– Wait for account verification and validation
– From delivery method
– Choice of payment and acceptance of Terms
– Validation of the payment

The customer will receive an order confirmation email.
The customer can at any time visualize during the order process the details of his order and its total price and to correct any errors, before confirming it and expressing your acceptance.

ETC reserves ownership of products until full payment of the order, that is to say the collection of the price of the order by ETC.

ETC reserves the right to cancel or refuse any order that would emanate from a Customer with whom there is a dispute over payment of a previous order. Any order implies acceptance of prices and descriptions of products available for sale.
ETC agrees to fulfill orders received on the website only in the limit of available stocks.

  1. Payment Terms

The settlement of purchases is made via the following method:
• Credit card: Visa, Mastercard
• Debit card: BANCONTACT, iDeal, SOFORT

it should be made payable to ETC.
It is sent to ETC .The items ordered will be reserved 7 calendar days from the date of the order. After this period, failing receipt of such check, ETC reserves the right to cancel the customer’s order. The check will be returned to him upon receipt.

The collection is due upon receipt of the check.

  1. Shipping and Delivery

Any order placed on the website of ETC Monday to Saturday (except holidays) will be prepared and shipped within 48h, subject to confirmation of payment.
ETC undertakes to deliver orders placed by the customer on time. If the said articles were not delivered within 7 days from the delivery date when ordering, and if the excess is not related to a case of force majeure, the Customer may conduct the resolution of the sale, sending registered mail with return receipt to ETC. The sums paid by the Customer will be fully reimbursed.

The customer has within 70 working days of the order date of shipment to report non-receipt and request the cancellation of the sale and refund the items. After this time, no resolution of the sale will be accepted.

The customer has to check the condition of the items delivered. Any anomaly (missing item, damaged package, broken product …) must necessarily be given within 3 days, to ETC, following receipt.

  1. Returns and Refunds

To submit your return application, simply send us an email in order to start the procedure. If you are eligible for reimbursement, ETC give you permission and a return address if necessary. Most of the requests which concern (i) unopened new articles or (ii) or defective items are eligible for reimbursement. Goods returned for refund should be placed in their original packaging with all their accessories. You are responsible for the packaging of items for returns: they must be packed carefully and in new condition. Consumable items, perishables and those requiring already open hygiene precautions may be recoverable. The rebates for payments by bank transfer or rebates and waiting to be made by transfer will only be so the exact amount received by ETC and will not include in any case of bank charges generated on the occasion Regulation of purchase. ETC can not be held responsible of paying only for its own bank charges at the amount paid by bank transfer. Any refund may be reduced by redemption costs (in particular shipping, restocking and handling fee). Details of these reimbursement costs are determined at the discretion of ETC and will be communicated simultaneously with notification of acceptance of your refund. Furthermore, you consent to bear the cost of returning the items. Costs incurred during this reference may be recoverable when it turns out that the item undergo a malfunction and if authorization is granted ETC before returning the item. When a refund is requested and granted in accordance with these terms of use, there will be up to the proper amount as soon as possible; in some cases this reimbursement can take up to 30 days after agreed that the credited amount appears on your bank account.

Reimbursement of expenses will be deducted for any Refund approved (including a combination, but not limited to, existing shipping costs for ETC or for you, restocking fee and administration fee). Details of Refund Deductions are determined at the discretion of ETC and will be provided with information about the eligibility of your Refund.

Furthermore, you agree to bear the cost of returning the item (s). Costs incurred to return the item (s) may be eligible for a refund when the item (s) is faulty and if the appropriate authorization is requested and provided ETC before the return of the item (s) .

When a refund is requested and that eligibility is confirmed according to these Terms of Use, we will reimburse as soon as possible. In any case, the refund may take 30 (thirty) days after the reimbursement eligibility has been confirmed to appear on your bank account.

ETC can not accept and process returns without comprehensive forms of Return Merchandise Authorization (RMA). It is your responsibility to ensure that the delivery address for return is correctly printed on the RMA form, since we can return the goods repaired or replaced only at this address. ETC reserves the right to close all cases on returned items unless we are able to contact you for 3 months. In addition, all returned items that remain unclaimed for more than 3 months will not returnable.

Our orders are shipped through renowned carriers, some of which are in partnership with local carriers in your country or destination address. If your shipment is damaged or lost, we are obliged to wait for confirmation of the carrier before a refund can be made.

  1. Enforcement

ETC reserves the right to investigate and prosecute violations of any of the Terms of Service to the fullest extent of the law; doing so ETC may involve and cooperate with law enforcement authorities in prosecuting users. You acknowledge that ETC has no obligation to monitor your access to or use of the site ETC but reserves the right to do it for exploitation of ETC website, to ensure your compliance with the Terms of Use or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body.

  1. Your Account

You can not use ETC if you are an adult, and using the site ETC, you represent and warrant that you are 18 years or older. If you are under 18, you may not use, access or register ETC. By using this site, ETC requires you to register and create an account on the site. You agree as a condition of use and registration that we may contact you to inform you of changes to these Terms of Use or describe new services available from ETC.

You are responsible for maintaining the confidentiality of all activities that occur under your account and password. You can also accept the responsibility for restricting access to your computer, and you agree to inform ETC immediately of any breach of security of your account. ETC shall not be liable for any loss arising from the unauthorized use of your account.

ETC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in the ETC absolute discretion without cause.

  1. Passage of risk

All items purchased from, and for which payment is made ETC submitted pursuant to a shipment contract. This means that the risk of loss and title of these items is your responsibility to delivery to the carrier chosen by ETC to deliver your order. When you qualify for a refund for the returned item (s), ETC does not take the title of the returned item (s) until the item (s) prescribed comes to our return address with appropriate authorization and the completed form. at the discretion of ETC, a refund may be issued without requiring a return; in such circumstances, does not take the ETC under Article repaid.

  1. Control Division

ETC reserves the right to divide your order when multiple items are purchased in the same order to ensure faster delivery. ETC inform you of this division in order to confirm your shipping information. The changes then appear on the My Account page with a reminder of items to be dispatched as soon as possible.

  1. Product Warranties

All products, except otherwise stated on the product description page, come with a warranty of 36 months provided by ETC; All accessories for your products, such as batteries, screen protectors, cables, etc. come with a standard 12 month warranty. When a manufacturer’s warranty is included with your product, the manufacturer’s warranty replaces guaranteed ETC. Proof of purchase must be provided as a precondition of eligibility for warranty service. If a fault occurs on your product after the delivery date and within the warranty period provided, you can apply to your warranty provider for the authorization of a repair, replacement or redemption (at the absolute discretion of your security provider) for your product. To begin the application process eligibility and authorization, simply contact us here; ETC then provide details on the procedure. Defects due to an accident, negligence or misuse are not eligible for registration under the warranty. When it is confirmed that a manufacturing defect has occurred and is covered by the warranty, ETC will arrange for a repair of your product and return it to you without charge.

  1. Disclaimer of Warranties and Limitation of Liability


ETC, its staff, its objectives and its subsidiaries will not be liable and shall not be liable for any damages, claims, losses, costs or expenses of any kind arising from your use of this site or any means of communication with ETC, or any information, content, materials, products (including software) or services included or otherwise made available on this site.

You expressly agree that your use of this Site is at your own risk.

  1. Assignment

You agree that these Terms of Use and all the agreements and the information contained therein may be assigned automatically by ETC, in its sole discretion, to a third party. You may not assign your obligations to another party.

  1. Modification

ETC reserves the right, in its sole discretion, to make changes to our Website, policies and these Terms of Use at any time. You agree to accept and be bound by our Terms of Service, including the various policies posted on this website, by the act of visiting or shopping at ETC.

Our address :

795/799 Bergensesteenweg unité A4

VAT: BE0687512244